Privacy Policy
Last updated: 2026
Introduction
This Privacy Policy outlines Guthix Roofing's ("we", "our", or "the Company") practices regarding information collected from users who access our website at guthixroofing.com (the "Site") or otherwise share personal information with us. By using the Site, you consent to the collection and use of your information as described in this policy. We encourage you to read it carefully.
Information We Collect
We collect two types of information:
- Non-personal information: aggregated, non-identifiable usage and technical information transmitted by your device, such as browser type, operating system, language preference, access times, and pages viewed, to help us improve the Site.
- Personal information: individually identifiable information you provide voluntarily — such as your name, email address, phone number, and the details of your roofing inquiry — when you submit our contact form or request an estimate.
How We Receive Information About You
- When you voluntarily provide details through our contact or estimate forms;
- When you use or access our Site in connection with our services;
- From third-party providers and services, such as traffic analytics vendors.
How We Use Your Information
- To communicate with you by phone, text, or email about your inquiry and our services;
- To provide estimates, schedule work, and deliver the services you request;
- To send follow-ups and appointment reminders related to your request;
- For statistical and analytical purposes intended to improve the Site.
We do not rent or sell your personal information to third parties. We may share information with trusted service providers who help us operate our business and serve you, subject to appropriate confidentiality obligations.
Instant Quote Tool, Photos & AI
When you use our instant quote tool, we collect the property address you enter and generate roof measurements from third-party satellite imagery (Google) to produce a preliminary estimate. If you choose to upload photos of your roof, those images are stored securely and may be analyzed by an AI provider (Anthropic) to help assess roof condition. We also use AI to help qualify and route inquiries. Estimates are preliminary and confirmed by a free on-site inspection; they are not binding quotes.
Communications & Your Choices
With your consent, we contact you by phone, text, and/or email about your inquiry and estimate. You can opt out of text messages at any time by replying STOP, and unsubscribe from emails at any time. We honor opt-out requests promptly. To complete your project, we may share your contact and project details with a vetted local subcontractor crew that performs the work.
Cookies & Analytics
The Site may use cookies and similar technologies to enhance functionality and understand how visitors use the Site. You can usually adjust your browser settings to refuse cookies, though some features may not function properly as a result.
Data Retention & Security
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. We take reasonable measures to protect your information, though no method of transmission or storage is completely secure.
Your Rights
You may contact us to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of marketing communications, subject to applicable law.
Contact Us
If you have any questions about this Privacy Policy or your information, please contact us at gtittle@guthixroofing.com or (313) 570-6442.